Icertis is an enterprise contract lifecycle management (CLM) company founded in 2009 and headquartered in Bellevue, Washington. Its Icertis Contract Intelligence (ICI) platform is used by many Fortune 500 companies to manage large, complex contract portfolios, and the company has raised roughly $280 million in funding, reaching a peak valuation of around $5 billion in 2021-2022.

Icertis builds the Icertis Contract Intelligence (ICI) platform, an AI-native CLM system used by Fortune 500 enterprises.

Icertis - Enterprise Contract Intelligence Company

Icertis, Inc.

Expensive and Opaque Pricing: No published pricing; typical first-year cost of $100K-$300K runs about 34% above the CLM market average.

Long Implementation Time: Deployments commonly take six to twelve months, a significant commitment before value is realized.

Dated Interface: Reviewers frequently cite an outdated user interface compared to newer, more modern CLM competitors.

Deep Enterprise Contract Governance: Structures contracts as queryable business data across huge, complex portfolios, not just static documents.

Specialized AI Agents: Vera AI Foundation ships purpose-built agents for obligations, fulfillment, insights, and risk review rather than one generic assistant.

Proven at Scale: Trusted by many Fortune 500 companies with high-volume, high-complexity contract needs, backed by roughly $280M in funding.

<h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Introduction</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">Icertis is one of the longest-established players in enterprise contract lifecycle management (CLM), founded in 2009 and headquartered in Bellevue, Washington. Its Icertis Contract Intelligence (ICI) platform is built around three functions - Engage (drafting and redlining), Operate (contract lifecycle management), and Analyze (portfolio intelligence) - and is used by many Fortune 500 companies to manage large, high-volume contract portfolios. In September 2024 the company introduced Vera AI Foundation, its most significant AI overhaul since launch, adding a family of specialized agents (including Vera Copilot, Vera Obligations, Vera Fulfillment Agent, Vera Insights Agent, and Vera Risk Review Agent) that read and reason over contract language rather than just storing it.</span></p><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Contract Analysis</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">Icertis positions its AI as "context aware, outcomes driven": the Vera Insights and Vera Risk Review agents continuously analyze an organization's full contract portfolio to surface obligations, risk exposure, and non-standard language, drawing on a model trained across millions of real contracts to recognize domain-specific nuance rather than generic text patterns.</span></p><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Document Drafting</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">The Engage module supports AI-assisted drafting, redlining, and negotiation, with agent-powered automation that can operate within user-defined boundaries - for example proposing clause language or flagging deviations from an approved playbook - while keeping a human in the approval loop for anything outside those boundaries.</span></p><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Pricing</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">Icertis does not publish pricing and requires a custom quote for every deployment. Independent trackers report a median annual contract value of around $88,000, with total first-year cost (licensing, implementation, and training) commonly falling between $100,000 and $300,000; this is reported to run roughly 34% above the broader CLM market average, reflecting its enterprise-first, highly configurable positioning.</span></p><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">User Reviews and Ratings</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">Icertis holds a 4.2 out of 5 rating on G2 across 82 verified reviews, and Gartner Peer Insights reports 93% of customers would recommend the platform. Reviewers consistently praise its AI-driven contract analytics, cloud security, and depth of customization for complex enterprise needs, while common complaints cite a dated user interface and lengthy implementations that typically run six to twelve months.</span></p><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Verdict</strong></h3><p class="ql-align-justify"><span style="background-color: transparent; color: rgb(0, 0, 0);">Icertis is a strong fit for large enterprises that need deep contract governance, portfolio-wide risk analytics, and heavy customization, and are prepared to invest in a lengthy implementation and premium pricing to get it. Smaller legal teams or those wanting a faster time-to-value will likely find lighter-weight, more self-serve CLM tools a better starting point.</span></p>

In-depth 2026 review of Icertis, the enterprise contract intelligence platform with Vera AI Foundation agents - features, pricing, G2 ratings, and honest pros and cons.